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Disapering Textures

 Ok so with my older zaby's I have no issues but it seems with the newer layouts and textures  just about every time I log n I see the same white which means the textures have disappeared again .And I have to contact  the deco person that did the deco and have them come in and fix it again!! Is there a reason that this keeps happening??

If  any thoughts please enlighten me

 Thank you

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