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Technical Support FAQ

Disconnects / Failure to Login / Timeout on Login
If it is not an email / password error you receive upon entry, likely it is an issue of a more technical nature. If so, we will require more details ...
Fri, 9 Sep, 2016 at 1:14 PM
Crashing / Disconnecting / Timing Out While Logged In
For this kind of problem, we actually need a little more information than for a simple login problem.  Please create a new trouble ticket or send...
Fri, 9 Sep, 2016 at 1:17 PM
Minimum System Requirements for Running Utherverse
Processer / CPU - Intel Pentium 4 or AMD Equivalent Operating System - Windows 7 or Higher RAM - 2GB Hard Disk Installation - 3 GB (the total installation ...
Thu, 27 Jun, 2019 at 11:33 AM
Satellite / Wireless Connections
  These kinds of connections are inherently unstable, and cannot be relied upon to provide the steady connection that is necessary to maintain your on...
Thu, 8 Sep, 2016 at 2:19 PM
Red Light Center on an Intel Macintosh
  Due to changes in the wineskin emulation and its compatibility we are no longer able to support Mac operating systems. We have found tha...
Fri, 9 Sep, 2016 at 1:27 PM