Cancel My Account

We are transitioning to Freshdesk support system to serve you better.

Please note that if you're trying to log in your RLC username and password will not work (for now), but you can open a support ticket without creating an account.

FAQ

How do I interact with objects?
You will see icons appear over certain objects, like a door over a surface you can open, or a graphic of a person sitting in a chair. Those icons show y...
Thu, 8 Sep, 2016 at 12:26 PM
What do all the buttons on the navigation bars do?
FRIENDS - This will list either all of your peers online or just your online friends. HOME - This will bring you back the Transport Center if clicke...
Thu, 8 Sep, 2016 at 12:27 PM
Account Changes
Pin Reset  Your pin is a code, minimum four characters, that protects your hard-earned Rays, much the same as a pin would protect your bank account...
Thu, 8 Sep, 2016 at 12:31 PM
Payment Method / Payment Detail Changes for VIP Subscription
  Credit Cards As we use a third party billing company to process our credit card transactions, any changes that need to be made will have to be d...
Thu, 8 Sep, 2016 at 12:32 PM
Where can I send suggestions?
Once you are registered on our forums, we have a board specifically for Suggestions. We review this board often. Posting any suggestions on this board g...
Thu, 8 Sep, 2016 at 12:33 PM
Cancelling Your Account
There are two different situations when you come to the conclusion you no longer want to have an RLC account. In either case, the quickest way to accomplish ...
Mon, 4 Mar, 2019 at 4:35 PM