There are two ways you can set up an in-world ad: Through the Ad System, or by Opening a Ticket


PLEASE ALLOW AT LEAST THREE FULL BUSINESS DAYS FOR AD SET-UP. A staff member will have to review your ad and discuss pricing with you. If you choose a start date that is too soon, your ad may not be set up in time.


Through the Ad System

  1. Visit the Ad System. You can find the Advertising link at the bottom of your Social Center page.
  2. Click the name of the spot you'd like to submit an ad to. You can find a list of them in the Ad Locations Article
  3. Click the Submit New Ad link
  4. Fill out the fields:
    • Link to: this is the www or vww link you'd like to direct people to with your ad
    • File Location: this can be a link to a hosted file, or you can upload one from your PC
    • Title: give your ad a title
    • Width x Height: the ad spot actually won't change sizes if you edit these, so stick to what's already there
    • Activate: it's okay to skip this - when your ad is approved a staff member will make sure it's active. If you feel like pausing your ad, you can always uncheck this box later
    • Start and End Dates: these are in MM/DD/YYYY format. So if you want it to start on April 25th, 2019, you'd put 04/25/2019
    • Target: I'm gonna be honest, I'm pretty sure this doesn't actually work. Feel free to try it, though.
  5. Click Submit to submit your ad
  6. A staff member will be alerted to your new submission, and will contact you to discuss pricing and get your ad going



Through the Ticket System

  1. Open a Ticket and select Business Support in the Help Topic drop-down menu
  2. Let us know you'd like to set up an ad
  3. We'll get back to you to gather details and discuss pricing


If you want to speed up the process, please include the following:

  • Which ad spot you'd like to advertise in. You can see a list of them in the Ad Locations Article
  • The VWW or WWW link you'd like the ad to direct to
  • An ad image, appropriately sized for the spot you chose. Ad spot dimensions are listed in the Ad Locations Article
  • The dates you'd like your ad to start and end. If you'd like the ad to continue indefinitely, let us know. Please ensure your start date is at least 3 full business days after opening your ticket.