There are two ways you can set up an in-world ad: Through the Ad System, or by Opening a Ticket
PLEASE ALLOW AT LEAST THREE FULL BUSINESS DAYS FOR AD SET-UP. A staff member will have to review your ad and discuss pricing with you. If you choose a start date that is too soon, your ad may not be set up in time.
Through the Ad System
- Visit the Ad System. You can find the Advertising link at the bottom of your Social Center page.
- Click the name of the spot you'd like to submit an ad to. You can find a list of them in the Ad Locations Article
- Click the Submit New Ad link
- Fill out the fields:
- Link to: this is the www or vww link you'd like to direct people to with your ad
- File Location: this can be a link to a hosted file, or you can upload one from your PC
- Title: give your ad a title
- Width x Height: the ad spot actually won't change sizes if you edit these, so stick to what's already there
- Activate: it's okay to skip this - when your ad is approved a staff member will make sure it's active. If you feel like pausing your ad, you can always uncheck this box later
- Start and End Dates: these are in MM/DD/YYYY format. So if you want it to start on April 25th, 2019, you'd put 04/25/2019
- Target: I'm gonna be honest, I'm pretty sure this doesn't actually work. Feel free to try it, though.
- Click Submit to submit your ad
- A staff member will be alerted to your new submission, and will contact you to discuss pricing and get your ad going
Through the Ticket System
- Open a Ticket and select Business Support in the Help Topic drop-down menu
- Let us know you'd like to set up an ad
- We'll get back to you to gather details and discuss pricing
If you want to speed up the process, please include the following:
- Which ad spot you'd like to advertise in. You can see a list of them in the Ad Locations Article
- The VWW or WWW link you'd like the ad to direct to
- An ad image, appropriately sized for the spot you chose. Ad spot dimensions are listed in the Ad Locations Article
- The dates you'd like your ad to start and end. If you'd like the ad to continue indefinitely, let us know. Please ensure your start date is at least 3 full business days after opening your ticket.