Cancelling/Downgrading Your Subscription
You can downgrade from UVIP or VIP to a basic account anytime without cancelling your account. The best way to do this is to email firstname.lastname@example.org. A support team member will walk you through the steps and take care of downgrading your account for you. If you paid by credit card, you can also cancel your VIP subscription via CCBill. Their contact information is 1-888-736-6474 by phone, or online at support.ccbill.com
Cancelling Your Account
If you are currently a paying VIP or UVIP member, you will need to downgrade back to a basic/free membership so you do not get charged any longer. Once downgraded, you can cancel your account fully, but you will be forgoing any remaining VIP time by doing so.
Cancelling your account will remove it from RLC entirely. You will not be able to recover your account. If you are at all unsure that this is what you want to do, you can always keep your account open with an unpaid membership until you're ready to return.
To cancel your account completely, you can email email@example.com. A support team member will walk you through the steps and take care of downgrading your account for you.
You can also visit this site to cancel: http://www.utherverse.com/net/cancel.aspx