Technical Support can be reached from Monday-Friday 10am-6pm PST.

Customer Support can be reached from Monday to Thursday 3pm-6pm PST.

To access live support go to:

For after hour help with account and/or technical issues, please open a ticket ( ) making sure to choose the correct support department as the topic. They do have a representative handling tickets in their off hours.

You can also email directly to: / (Please make sure to email from the email-account associated with your RedLightCenter profile)

Worldops: World Operations CANNOT be reached via live support chat, issues regarding these matters are not handled in live support. For information regarding your ban, you must email directly!