Just Curious, I know that the tech support says, "should send a personal response back to you within 24 hours", but they obviously haven't. What is the normal response time for tickets?
they dont get back to you but they DO close a ticket?
I'm so disgusted with the whole thing I'm speechless !
is easier to send email and get response than a ticket it might get answered in month or 2 maybe
Same here, they have yet to get back to me in 26 days.
I am wondering the same thing... :-)