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Response Time

 Just Curious, I know that the tech support says, "should send a personal response back to you within 24 hours", but they obviously haven't. What is the normal response time for tickets?

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they dont get back to you but they DO close a ticket?

I'm so disgusted with the whole thing I'm speechless !

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is easier to send email and get response than a ticket  it might get answered in month or 2 maybe

Same here, they have yet to get back to me in 26 days.

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 I am wondering the same thing... :-)

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