Cancel My Account

We are transitioning to Freshdesk support system to serve you better.

Please note that if you're trying to log in your RLC username and password will not work (for now), but you can open a support ticket without creating an account.


Live chat info
Technical Support can be reached from Monday-Friday 10am-6pm PST. Customer Support can be reached from Monday to Thursday 3pm-6pm PST. To access ...
Fri, 23 Mar, 2018 at 4:13 PM
How Do I Create an Account for RLC?
You can visit the homepage and click on the ‘Play Free’ button, or go through this direct link. From here you will choos...
Mon, 12 Sep, 2016 at 12:57 PM
Not Receiving or Deleted Validation Email
Every activation email will have a special code, which you can use to activate your account if there is some sort of issue with clicking on the link. ...
Mon, 12 Sep, 2016 at 1:00 PM
Customizing Your Profile Page
After clicking on the link in the Validation email, you will be brought to your profile page. You will start off with a blank template, and ...
Mon, 12 Sep, 2016 at 1:10 PM
The World
After you have fiddled with your profile page, you will probably want to enter the actual 3D World.  You will have to download the...
Mon, 12 Sep, 2016 at 1:21 PM
Finding Your Way Around
The best way to get acquainted with the layout of RLC is to simply spend some time walking around, talking to other users, as well as Volunteers and G...
Mon, 12 Sep, 2016 at 1:58 PM
You can either talk to all the users in a given dimension or area through the General Chat, which will be displayed unless you choose to turn it off.  ...
Thu, 8 Sep, 2016 at 12:20 PM
Customizing Avatar In-Game
To change clothes, gender, or anything else about your in-world ‘avatar’, simply login and click on the ‘Customize’ icon along the top of your page.  ...
Thu, 8 Sep, 2016 at 12:22 PM
Customizable Textures – Clothes, Tattoos, etc.
These special clothes, tattoos and other accessories are largely user-driven, as in, Red Light Center doesn’t directly help or support with them. Howeve...
Thu, 8 Sep, 2016 at 12:24 PM
What are some of the advanced moves in RLC?
Control key (CTRL) – Run or fly – Press the control key once to run faster in the world, press again to go back to walking. Also use the control key to ...
Thu, 8 Sep, 2016 at 12:26 PM