Just Curious, I know that the tech support says, "should send a personal response back to you within 24 hours", but they obviously haven't. What is the normal response time for tickets?
Same here, they have yet to get back to me in 26 days.
I'm so disgusted with the whole thing I'm speechless !
is easier to send email and get response than a ticket it might get answered in month or 2 maybe
they dont get back to you but they DO close a ticket?
I am wondering the same thing... :-)